Keeps the conversation moving and owns the customer promise
Public-safe operations demo
AI agents that run real work under your control.
Watch customer work move through channels, agents, tools, data, review, and private deployment.
Active agents
0
Handled work
0
Human review
0
Tool calls
0
Avg confidence
--
Coordinated execution
Specialist agents work together around one customer outcome.
Adds policy snippets, citations, and answer constraints
Checks invoices, usage, tax, and account context before action
Approves risky or low-confidence work before anything is sent
Global feed
Activity log
+00:00
Architecture
A private agent stack from channels down to infrastructure.
Connectors / channels
Customer and employee entry points
Email and ticketing
Inbound tickets, replies, and case updates
Voice and telephony
Live calls, summaries, and transcripts
Slack, Teams, and portal
Internal requests and customer self-service
API layer
Agent API, webhooks, and event streaming
Agent API
Receives work, authenticates requests, and exposes controlled endpoints
Event bus
Streams activity, traces, and dashboard events
Review and handoff
Routes approvals, escalations, and audit events
Agents + tools
Laava SDK runtime coordinates specialist work
Agents
Service agent
Owns the customer promise and keeps the case moving
Knowledge agent
Adds source-backed context and answer constraints
Backoffice agent
Checks finance, usage, logistics, and policies before action
Tools
Tool registry
CRM, ERP, invoice, logistics, and usage actions
Review gates
Human approval for risky, financial, or low-confidence work
Metrics and traces
Outcome tracking, latency, and audit trail
Database + state
Operational memory and retrieval stores
Postgres / pgvector
Conversations, work items, knowledge chunks, and vector search
Redis
Queues, sessions, and real-time coordination
Trace and audit store
Decisions, approvals, tool calls, and compliance records
Infrastructure
Laava Box S / private compute boundary
2x RTX PRO 6000
Customer-controlled private compute
Model services
Agent reasoning, reranking, STT, TTS, and embeddings
Private deployment
Network, runtime, and data boundary under customer control
Built for your process
Want this mapped to your channels, data, and workflows?
Laava turns the demo into a concrete implementation plan for your customer operations, private deployment needs, and review rules.